The best remote companies I've seen do almost everything online, via email and telephone. But they also get together face to face on a regular basis.

Words are how people think. When you misuse words, you diminish your ability to think clearly and truthfully.

You cannot fix a problem that you refuse to acknowledge.

In business, staying focused requires that you turn most opportunities down.

Customers who have to come back and spend, or customers who just don't want the hassle of leaving - those are the ones who are most worth attracting.

The biggest catastrophes that we've witnessed rarely come from information that is secret or hidden. It comes from information that is freely available and out there, but that we are willfully blind to.

In our house, mother’s day is every day. Father’s day, too. In our house, parents count. They do important work and that work matters. One day just doesn’t cut for us.