Everyone I know feels harassed by email which has invaded their waking and sleeping hours.

Business is not a science; it is not susceptible to experiments that can be controlled and replicated. Everything in business is too unpredictable for that - every business, employee, product, market is different and keeps changing.

The best remote companies I've seen do almost everything online, via email and telephone. But they also get together face to face on a regular basis.

It is nobody's right to be waited on and nobody's fate to do the waiting.

As long as it (an issue) remains invisible, it is guaranteed to remain insoluble.

The cell phone has become the adult's transitional object, replacing the toddler's teddy bear for comfort and a sense of belonging.

Companies don't have ideas. Only people do. And what motivates people are the bonds of loyalty and trust they develop around each other.