Those in powerless positions aren't about to complain about bullying bosses, abusive supervisors or corrupt co-workers. There is no safe way to do so and no process that promises redress.

A thinking partner who isn't an echo chamber... How many of us dare to have such collaborators?

As long as it (an issue) remains invisible, it is guaranteed to remain insoluble.

Phones and soundtracks and Muzak and fountains replace genuine and unpredictable human contact with a seamless soundtrack from a bad movie and a cliche that makes us believe we must all be happy.

For good ideas and true innovation, you need human interaction, conflict, argument, debate.

There is no more powerful weapon for change than honesty.

Noise is a buffer, more effective than cubicles or booth walls.