How I choose to look at any situation will greatly affect whether I have the power to change it or make matters worse.

Everything we do is in service of our needs. When this one concept is applied to our view of others, we'll see that we have no real enemies, that what others do to us is the best possible thing they know to do to get their needs met.

Nonviolent Communication shows us a way of being very honest, but without any criticism, without any insults, without any put-downs, without any intellectual diagnosis implying wrongness.

Unless we as social change agents come from a certain spirituality, we're likely to create more harm than good.

When we are angry, killing people is too superficial.

NVC suggests behind every action, however ineffective, tragic, violent, or abhorrent to us, is an attempt to meet a need.

I don't think you can have an authentic connection when one person is diagnosing the other.