Imagine connecting with the human spirit in each person in any situation at any time. Imagine interacting with others in a way that allows everyone's need to be equally valued. Imagine creating organizations and life-serving systems responsive to our needs and the needs of our environment.

They have most likely said it because they have an unmet need.

Anger, depression, guilt, and shame are the product of the thinking that is at the base of violence on our planet.

Never connect yourself with the other person's pain. Just hear their need. Leave yourself out of the other person's feelings and needs.

To be able to hear our own feelings and needs and to empathize with them can free us from depression.

It's never what people do that makes us angry; it's what we tell ourselves about what they did.

When we hear the other person's feelings and needs, we recognize our common humanity.