Analyses of others are actually expressions of our own needs and values

We know the speaker has received adequate empathy when a. we sense a release of tension, or b. the flow of words comes to a halt.

The best way I can get understanding from another person is to give this person the understanding, too. If I want them to hear my needs and feelings, I first need to empathize.

In these long-standing conflicts, I find that most cases it gets resolved in about twenty minutes after each side can tell me the needs of the other.

The kind of spirituality I value is one in which you get great joy out of contributing to life, not just sitting and meditating, although meditation is certainly valuable. But from meditation, from the resulting consciousness, I would like to see people in action creating the world they want to live in.

However impressed we may be with NVC concepts, it is only through practice and application that our lives are transformed.

When we listen for their feelings and needs, we no longer see people as monsters.