Always hear the 'Yes' in the 'No'.

NVC is founded on language and communication skills that strengthen our ability to remain human, even under trying conditions.

Regardless of our many differences, we all have the same needs. What differs is the strategy for fulfilling these needs.

Use anger as a wake-up call to unmet needs.

When we hear the other person's feelings and needs, we recognize our common humanity.

Empathy is a respectful understanding of what others are experiencing.

It's really a spiritual practice that I am trying to show as a way of life.