By maintaining our attention on what's going on within others, we offer them a chance to fully explore and express their interior selves. We would stem this flow if we were to shift attention too quickly either to their request or to our own desire to express ourselves.

We are never angry because of what others say or do. It is our thinking that makes us angry.

Some people use NVC to respond compassionately to themselves, some to create greater depth in their personal relationships, and still others to build effective relationships at work or in the political arena. Worldwide, NVC is used to mediate disputes and conflicts at all levels.

This language is from the head. It is a way of mentally classifying people into varying shades of good and bad, right and wrong. Ultimately, it provokes defensiveness, resistance, and counterattack. It is a language of demands.

When our communication supports compassionate giving and receiving, happiness replaces violence and grieving.

Instead of playing the game "Making Life Wonderful", we often play the game called "Who's Right". Do you know that game? It's a game where everybody loses.

NVC is language, thoughts, communication skills and means of influence that serve my desire to do three things: 1) to liberate myself from cultural learning that is in conflict with how I want to live my life. 2) to empower myself to connect with myself and others in a way that makes compassionate giving natural. 3) to empower myself to create structures that support compassionate giving.