As we learn to speak from the heart we are changing the habits of a lifetime.

To be able to hear our own feelings and needs and to empathize with them can free us from depression.

When we express our needs indirectly through the use of evaluations, interpretations, and images, others are likely to hear criticism. When people hear anything that sounds like criticism, they tend to invest their energy in self-defense or counterattack. It's important that when we address somebody that we're clear what we want back.

We are compassionate with ourselves when we are able to embrace all parts of ourselves and recognize the needs and values expressed by each part.

You can't make your kids do anything. All you can do is make them wish they had. And then, they will make you wish you hadn't made them wish they had.

Don't get addicted to your requests. Your objective is needs, not requests. Because then it becomes a demand.

The best way I can get understanding from another person is to give this person the understanding, too. If I want them to hear my needs and feelings, I first need to empathize.