As we learn to speak from the heart we are changing the habits of a lifetime.

Fix-it jackals can't wait to fix it, because they don't know how to enjoy pain. And until you learn how to enjoy pain, you can't enjoy intimacy.

Never question the beauty of what you are saying because someone reacts with pain, judgment, criticism. It just means they have not heard you.

To practice the process of conflict resolution, we must completely abandon the goal of getting people to do what we want.

In these long-standing conflicts, I find that most cases it gets resolved in about twenty minutes after each side can tell me the needs of the other.

It's never what people do that makes us angry; it's what we tell ourselves about what they did.

Clinical training in psychoanalysis has a deficit. It teaches how to sit and think about what a person is saying and how to interpret it intellectually, but not how to be fully present to this person.