All violence is the result of people tricking themselves into believing that their pain derives from other people and that consequently those people deserve to be punished.
Marshall B. RosenbergIn nonviolent communication, no matter what words others may use to express themselves, we simply listen for their observations, feelings, needs, and requests. Then we may wish to reflect back, paraphrasing what we have understood. We stay with empathy, allowing others the opportunity to fully express themselves before we turn our attention to solutions or requests for relief.
Marshall B. RosenbergDon't get addicted to your requests. Your objective is needs, not requests. Because then it becomes a demand.
Marshall B. RosenbergHowever impressed we may be with NVC concepts, it is only through practice and application that our lives are transformed.
Marshall B. Rosenberg