Most of us live in a Jackal world where we take turns using the other person as a waste basket for our words.

When people hear needs, it provokes compassion. When people hear diagnoses, it provokes defensiveness and attack.

In a Giraffe institution, the head nurse job would be to serve the nurses, not to control them. Teachers are there to serve the students, not control them.

Empathy gives you the ability to enjoy another person's pain.

Nonviolent Communication is a way of keeping our consciousness tuned in moment by moment to that beauty within ourselves and others, and not saying anything that we think might in any way tarnish people's consciousness of their own beauty.

Fear of corporal punishment obscures children's awareness of the compassion underlying the parent's demands.

We are dangerous when we are not conscious of our responsibility for how we behave, think, and feel.