Labeling and diagnosis is a catastrophic way to communicate. Telling other people what's wrong with them greatly reduces, almost to zero, the probability that we're going to get what we're after.

We want people to change because they see better ways of meeting their needs at less cost, not because of fear that we're going to punish them, or 'guilt' them if they don't. This applies to ourselves as well.

It's really a spiritual practice that I am trying to show as a way of life.

Make your goal to attend to your underlying needs and to aim for a resolution so satisfying that everyone involved has their needs met also.

When our communication supports compassionate giving and receiving, happiness replaces violence and grieving.

NVC can be effectively applied at all levels of communication and in diverse situations: intimate relationships, families, schools, organizations and institutions, therapy and counseling, diplomatic and business negotiations, disputes and conflicts of any nature.

Life-Enriching Education: an education that prepares children to learn throughout their lives, relate well to others, and themselves, be creative, flexible, and venturesome, and have empathy not only for their immediate kin but for all of humankind.