It's never what people do that makes us angry; it's what we tell ourselves about what they did.
Marshall B. RosenbergInstead of playing the game "Making Life Wonderful", we often play the game called "Who's Right". Do you know that game? It's a game where everybody loses.
Marshall B. RosenbergI'm going to show you a technology today which takes insults and criticisms out of the airwaves. (Marshall puts on giraffe ears) With this technology, it will be impossible for you to hear criticisms, harsh remarks, or insults. All you can hear is what all people are ever saying, "please" and "thank you". What used to sound like criticism, judgment, or blame, you will see, are really tragic, suicidal expressions of "please".
Marshall B. RosenbergYou don't have to be brilliant. It's enough to become progressively less stupid.
Marshall B. Rosenberg