With every choice you make, be conscious of what need it serves.

Remember that whatever anyone does, it is an effort to meet a need.

Empathize with silence by listening for the feelings and needs behind it.

When we listen for their feelings and needs, we no longer see people as monsters.

In our culture, most of us have been trained to ignore our own wants and to discount our needs.

Punishment also includes judgmental labeling and the withholding of privileges.

Your presence is the most precious gift you can give to another human being.