NVC can be effectively applied at all levels of communication and in diverse situations: intimate relationships, families, schools, organizations and institutions, therapy and counseling, diplomatic and business negotiations, disputes and conflicts of any nature.

Empathy gives you the ability to enjoy another person's pain.

Understanding the other persons' needs does not mean you have to give up on your own needs.

NVC self-forgiveness: connecting with the need we were trying to meet when we took the action that we now regret.

When we fear punishment, we focus on consequences, not on our own values.

In our culture, most of us have been trained to ignore our own wants and to discount our needs.

In these long-standing conflicts, I find that most cases it gets resolved in about twenty minutes after each side can tell me the needs of the other.