We need to receive empathy to give empathy.

Violence in any form is a tragic expression of our unmet needs.

In these long-standing conflicts, I find that most cases it gets resolved in about twenty minutes after each side can tell me the needs of the other.

Thinking based on who deserves what blocks compassionate communication.

The number one rule of our training is empathy before education.

Upset? Ask yourself what this person does that is a trigger for judging them?

There are the two main reasons we don't get our needs met. First, we don't know how to express our needs to begin with and second if we do, we forget to put a clear request after it, or we use vague words like appreciate, listen, recognize, know, be real, and stuff like that.