The objective of Nonviolent Communication is not to change people and their behavior in order to get our way: it is to establish relationships based on honesty and empathy, which will eventually fulfill everyone's needs.

Empathy is a respectful understanding of what others are experiencing. Instead of offering empathy, we often have a strong urge to give advice or reassurance and to explain our own position or feeling. Empathy, however, calls upon us to empty our mind and listen to others with our whole being.

However impressed we may be with NVC concepts, it is only through practice and application that our lives are transformed.

Empathy allows us to re-perceive our world in a new way and move forward.

I don't think you can have an authentic connection when one person is diagnosing the other.

When you need empathy, you cannot give empathy.

Never connect yourself with the other person's pain. Just hear their need. Leave yourself out of the other person's feelings and needs.