To practice the process of conflict resolution, we must completely abandon the goal of getting people to do what we want.
Marshall B. RosenbergNever hear what a jackal-speaking person thinks, especially what they think about you.
Marshall B. RosenbergOur goal is to create a quality of empathic connection that allows everyone's needs to be met.
Marshall B. RosenbergNever connect yourself with the other person's pain. Just hear their need. Leave yourself out of the other person's feelings and needs.
Marshall B. RosenbergLife-Enriching Education: an education that prepares children to learn throughout their lives, relate well to others, and themselves, be creative, flexible, and venturesome, and have empathy not only for their immediate kin but for all of humankind.
Marshall B. RosenbergIf I'm using Nonviolent Communication I never, never, never hear what somebody thinks about me. Never hear what somebody thinks about you, you'll live longer. You'll enjoy life more. Hear the truth. The truth is that when somebody's telling you what's wrong with you, the truth is they have a need that isn't getting met. Hear that they're in pain. Don't hear the analysis.
Marshall B. Rosenberg