The punitive use of force tends to generate hostility and to reinforce resistance to the very behavior we are seeking.
Marshall B. RosenbergEvery moment each human being is doing the best we know at that moment to meet our needs. We never do anything that is not in the service of a need, there is no conflict on our planet at the level of needs. We all have the same needs. The problem is in strategies for meeting the needs.
Marshall B. RosenbergTragically, one of the rarest commodities in our culture is empathy. People are hungry for empathy, They don't know how to ask for it.
Marshall B. RosenbergWhen we are depressed, our thinking blocks us from being aware of our needs, and then being able to take action to meet our needs.
Marshall B. RosenbergNVC is founded on language and communication skills that strengthen our ability to remain human, even under trying conditions.
Marshall B. RosenbergYou're going to lose it when you follow the world "feel" with the words "because I think". Any time you are thinking, your chance of getting what you need is greatly decreased, especially when you follow the word "think" with the word "you". I predict you won't only not get heard, but I predict a defensive aggressive reaction.
Marshall B. Rosenberg