Judgments of others contribute to self-fulfilling prophecies.

Every criticism, judgment, diagnosis, and expression of anger is the tragic expression of an unmet need.

Always listen to what people need rather than what they are thinking about us.

If you have an image of someone cutting off a relationship, it's the cutting off that will lead to your suffering. If you see the action as their need being expressed, then the message is within them, not you. Any interpretation you put onto another person's message (such as passive-aggressive, withholding, etc.), you will pay for because of how you took it.

When people hear needs, it provokes compassion.

As long as I think I 'should' do it, I'll resist it, even if I want very much to do it.

Don't hate the circumstance, you may miss the blessing