I never have to worry about another person's response, only how I react to what they say.

If we wish to express anger fully, the first step is to divorce the other person from any responsibility for our anger.

We can't win at somebody else's expense. We can only fully be satisfied when the other person's needs are fulfilled as well as our own.

When I am angry I have a judgment and an unmet need.

Staying with empathy we allow speakers to touch deeper levels of themselves.

At the root of every tantrum and power struggle are unmet needs.

If I'm using Nonviolent Communication I never, never, never hear what somebody thinks about me. Never hear what somebody thinks about you, you'll live longer. You'll enjoy life more. Hear the truth. The truth is that when somebody's telling you what's wrong with you, the truth is they have a need that isn't getting met. Hear that they're in pain. Don't hear the analysis.