When you are in a jackal environment, never give them the power to submit or rebel. We want to teach this to children very early: Never lose track that you are always free to choose. Don't allow institutions to determine what you do.

Time and again, people transcend the paralyzing effects of psychological pain when they have sufficient contact with someone who can hear them empathically.

Our goal is to create a quality of empathic connection that allows everyone's needs to be met.

Understanding the other persons' needs does not mean you have to give up on your own needs.

When we are in contact with our feelings and needs, we humans no longer make good slaves and underlings.

The number one rule of our training is empathy before education.

I never have to worry about another person's response, only how I react to what they say.