Always listen to what people need rather than what they are thinking about us.

Compliments and praise, for their part, are tragic expressions of fulfilled needs

When you are in a jackal environment, never give them the power to submit or rebel. We want to teach this to children very early: Never lose track that you are always free to choose. Don't allow institutions to determine what you do.

Always hear the 'Yes' in the 'No'.

Upset? Ask yourself what this person does that is a trigger for judging them?

If I'm using Nonviolent Communication I never, never, never hear what somebody thinks about me. Never hear what somebody thinks about you, you'll live longer. You'll enjoy life more. Hear the truth. The truth is that when somebody's telling you what's wrong with you, the truth is they have a need that isn't getting met. Hear that they're in pain. Don't hear the analysis.

Never give advice to your children unless you have it in writing and notarized.