As long as I think I 'should' do it, I'll resist it, even if I want very much to do it.

Fear of corporal punishment obscures children's awareness of the compassion underlying the parent's demands.

Thinking based on who deserves what blocks compassionate communication.

In NVC, no matter what words others may use to express themselves, we simply listen for their observations, feelings, needs, and requests.

If we don't tell people about our needs, it is much less likely they will be met.

Make your goal to attend to your underlying needs and to aim for a resolution so satisfying that everyone involved has their needs met also.

Never connect yourself with the other person's pain. Just hear their need. Leave yourself out of the other person's feelings and needs.