People heal from their pain when they have an authentic connection with another human being.

Never hear what a jackal-speaking person thinks, especially what they think about you.

We do not look for compromise; rather, we seek to resolve the conflict to everyone's complete satisfaction.

Anger, depression, guilt, and shame are the product of the thinking that is at the base of violence on our planet.

Needs are never conflicting. When we say that, we are only saying that at the moment we aren't seeing how both needs can be met. That leaves an opening. When you think in the way I'm suggesting, you'll often find a way to get most needs met simultaneously.

If you think ahead to what to say next - like how to fix it or make the person feel better - BOOM! Off the board. You're into the future. Empathy requires staying with the energy that's here right now. Not using any technique. Just being present. When I have really connected to this energy, it's like I wasn't there. I call this "watching the magic show". In this presence, a very precious energy works through us that can heal anything, and this relieves me from my "fix-it" tendencies.

Remember that whatever anyone does, it is an effort to meet a need.