Empathizing with someone's 'no' protects us from taking it personally.
Compliments and praise, for their part, are tragic expressions of fulfilled needs
Any time you throw pain at a Jackal without a clear present request, within a millisecond he'll jump in.
Always hear the 'Yes' in the 'No'.
We are responsible for what we hear other people say and for how we act.
Our goal is to create a quality of empathic connection that allows everyone's needs to be met.