If we become skilled in giving ourselves empathy, we often experience in just a few seconds a natural release of energy which then enables us to be present with the other person. If this fails to happen, however, we have a couple of other choices.
Marshall B. RosenbergIf people just asked: "Here are the needs of both sides, here are the resources. What can be done to meet these needs?" the conflict would be easy to resolve.
Marshall B. RosenbergWhen we listen for feelings and needs - we can see that people who seem like monsters are simply human beings whose language and behavior sometimes keep us from seeing their humanness.
Marshall B. RosenbergAny evaluation which implies rightness or wrongness is a tragic, suicidal expression of an unmet need. Tragic, first because it decreases our likelihood of getting our need met! Even if we think it. And secondly, because it increases the likelihood of violence. That's why I'm suggesting any evaluation which implies rightness or wrongness is a tragic, suicidal expression of an unmet need. Say the need! Learn a need-consciousness.
Marshall B. Rosenberg