Never hear what a jackal-speaking person thinks, especially what they think about you.

Everything we do is in service of our needs. When this one concept is applied to our view of others, we'll see that we have no real enemies, that what others do to us is the best possible thing they know to do to get their needs met.

When our communication supports compassionate giving and receiving, happiness replaces violence and grieving.

All human actions are an attempt to meet needs.

When we are depressed, our thinking blocks us from being aware of our needs, and then being able to take action to meet our needs.

Once you can clearly describe what you are reacting to, free of your interpretation or evaluation of it, other people are less likely to be defensive when they hear it.

Life-Enriching Education: an education that prepares children to learn throughout their lives, relate well to others, and themselves, be creative, flexible, and venturesome, and have empathy not only for their immediate kin but for all of humankind.