All moralistic judgments, whether positive or negative, are tragic expressions of unmet needs.

We are never angry because of what others say or do. It is our thinking that makes us angry.

How I choose to look at any situation will greatly affect whether I have the power to change it or make matters worse.

NVC enhances inner communication by helping us translate negative internal messages into feelings and needs. Our ability to distinguish our own feelings and needs and to empathize with them can free us from depression.

The intention behind the protective use of force is to prevent injury, never to punish or to cause individuals to suffer, repent or change.

Punishment is the root of violence on our planet.

I recommend allowing others the opportunity to fully express themselves before turning our attention to solutions or requests for relief. When we proceed too quickly to what people might be requesting, we may not convey our genuine interest in their feelings and needs; instead, they may get the impression that we're in a hurry to either be free of them or to fix their problem. Furthermore, an initial message is often like the tip of an iceberg; it may be followed by yet unexpressed, but related - and often more powerful - feelings.