Behind intimidating messages are simply people appealing to us to meet their needs.
Marshall B. RosenbergAny time you throw pain at a Jackal without a clear present request, within a millisecond he'll jump in.
Marshall B. RosenbergCompliments and praise, for their part, are tragic expressions of fulfilled needs
Marshall B. RosenbergWe want people to change because they see better ways of meeting their needs at less cost, not because of fear that we're going to punish them, or 'guilt' them if they don't. This applies to ourselves as well.
Marshall B. Rosenberg