The first step in healing is to put the focus on what's alive now, not what happened in the past.

Empathy lies in our ability to be present without opinion.

Any time you throw pain at a Jackal without a clear present request, within a millisecond he'll jump in.

When we have our consciousness on needs, images come to us, naturally, of how to meet those needs.

Getting in touch with unmet needs is important to the healing process.

Never connect yourself with the other person's pain. Just hear their need. Leave yourself out of the other person's feelings and needs.

Social change involves helping people see new options for making life wonderful that are less costly to get needs met.