The first step in healing is to put the focus on what's alive now, not what happened in the past.

I believe that the most joyful and intrinsic motivation human beings have for taking any action is the desire to meet our needs and the needs of others.

Four D's of Disconnection: 1. Diagnosis (judgment, analysis, criticism, comparison); 2. Denial of Responsibility; 3. Demand; 4. 'Deserve' oriented language.

I wouldn't expect someone who's been injured to hear my side until they felt that I had fully understood the depth of their pain.

Never question the beauty of what you are saying because someone reacts with pain, judgment, criticism. It just means they have not heard you.

People don't make us angry, how we think makes us angry.

NO is always a YES to something else.