In NVC, no matter what words others may use to express themselves, we simply listen for their observations, feelings, needs, and requests.

We are this divine energy. It's not something we have to attain. We just have to realize it, to be present to it.

Interpretations, criticisms, diagnoses, and judgments of others are actually alienated expressions of our unmet needs.

When it comes to giving advice, never do so unless you've first received a request in writing, signed by a lawyer.

The number one reason that we don't get our needs met, we don't express them. We express judgments. If we do express needs, the number two reasons we don't our needs met, we don't make clear requests.

To practice the process of conflict resolution, we must completely abandon the goal of getting people to do what we want.

In nonviolent communication, no matter what words others may use to express themselves, we simply listen for their observations, feelings, needs, and requests. Then we may wish to reflect back, paraphrasing what we have understood. We stay with empathy, allowing others the opportunity to fully express themselves before we turn our attention to solutions or requests for relief.