Every criticism, judgment, diagnosis, and expression of anger is the tragic expression of an unmet need.

Analyses of others are actually expressions of our own needs and values

Once you have access to key people in an organization, if you go into a meeting with enemy images of those people - then you are not going to connect.

When we understand the needs that motivate our own and others behavior, we have no enemies.

If we want to be compassionate we must be conscious of the words we use. We must both speak and listen from the heart.

The more we talk about the past, the less we heal from it.

Anger, depression, guilt, and shame are the product of the thinking that is at the base of violence on our planet.