Every criticism, judgment, diagnosis, and expression of anger is the tragic expression of an unmet need.

If we want to be compassionate we must be conscious of the words we use. We must both speak and listen from the heart.

It may be most difficult to empathize with those we are closest to.

We recognize that real educational reform is essential if today's and tomorrow's children are to live in a more peaceful, just, and sustainable world.

If you have an image of someone cutting off a relationship, it's the cutting off that will lead to your suffering. If you see the action as their need being expressed, then the message is within them, not you. Any interpretation you put onto another person's message (such as passive-aggressive, withholding, etc.), you will pay for because of how you took it.

The key to fostering connection in the face of a 'no' is always hearing 'yes' to something else.

You're going to lose it when you follow the world "feel" with the words "because I think". Any time you are thinking, your chance of getting what you need is greatly decreased, especially when you follow the word "think" with the word "you". I predict you won't only not get heard, but I predict a defensive aggressive reaction.