NVC requires us to be continually conscious of the beauty within ourselves and other people.

Never hear what somebody thinks about you, you'll live longer. Hear that they're in pain. Don't hear their analysis.

Anger, depression, guilt, and shame are the product of the thinking that is at the base of violence on our planet.

Imagine connecting with the human spirit in each person in any situation at any time. Imagine interacting with others in a way that allows everyone's need to be equally valued. Imagine creating organizations and life-serving systems responsive to our needs and the needs of our environment.

I recommend allowing others the opportunity to fully express themselves before turning our attention to solutions or requests for relief. When we proceed too quickly to what people might be requesting, we may not convey our genuine interest in their feelings and needs; instead, they may get the impression that we're in a hurry to either be free of them or to fix their problem. Furthermore, an initial message is often like the tip of an iceberg; it may be followed by yet unexpressed, but related - and often more powerful - feelings.

Be very slow to go into looking for solutions.

The intention behind the protective use of force is to prevent injury, never to punish or to cause individuals to suffer, repent or change.