The intention behind the protective use of force is to prevent injury, never to punish or to cause individuals to suffer, repent or change.

Anger tells us we've disconnected from life. The purpose in anger is to use it to come back to life.

Every time I mess up is a chance to practice.

We are never angry because of what others say or do. It is our thinking that makes us angry.

Clinical training in psychoanalysis has a deficit. It teaches how to sit and think about what a person is saying and how to interpret it intellectually, but not how to be fully present to this person.

Our ability to offer empathy can allow us to stay vulnerable, defuse potential violence, help us hear the word 'no' without taking it as a rejection, revive lifeless conversation, and even hear the feelings and needs expressed through silence.

Keep in mind that other people's actions can never 'make' you feel any certain way. Feelings are your warning indicators.