Too many companies are happy to have workers to dread working. They have the wrong attitude because they have the wrong leadership.

Curiosity is the greatest source of ideas, retail revolutions, and insights.

Transform your employees into passionate disciples. Teach. Create apostles. Give people a calling, not a job.

I admire many entrepreneurs. They bring energy, excitement, youthful enthusiasm. What they lack in process, they make up for in gumption.

All great companies have spirit and culture. Mean spirited returns mean spirit.

The starting point is to create a qualitative understanding of market drivers. You need to get into the head of the consumer and be able to tell her story. It is both art and science. The purpose of the market map is to define dissatisfactions, hopes, dreams and fears. Winning solutions respond to the distinct and specific needs of a group of consumers.

You need to have sufficient resources against your priorities. Your eyes have to be open every day.