If drink sales are falling off, we get the pilots to engineer a bit of turbulence. That usually spikes sales.

We think passengers who forget to print their boarding passes should pay €60 for being so stupid.

We need more people to go into business and fewer wasting our lives becoming bureaucrats and civil servants.

The French have never produced a great philosopher. Great wine maybe, but no great philosophers.

MBA students come out with: 'My staff is my most important asset.' Bullshit. Staff is usually your biggest cost. We all employ some lazy bastards who needs a kick up the backside, but no one can bring themselves to admit it.

The unions need to be taken on. British Airways is massively over-staffed and has got to get its costs down. . . . The problem for [chief executive] Willie Walsh is that the board of BA has no spine, no balls and no vision.

Air transport is just a glorified bus operation.