People say the customer is always right, but you know what - they're not. Sometimes they are wrong and they need to be told so.
Michael O'LearyUniversity is the best couple of years of your life. Nowhere else can you drink and chase as many birds.
Michael O'LearyDo we carry rich people on our flights? Yes, I flew on one this morning and I'm very rich.
Michael O'LearyWhen you look at the number of stupid people who have succeeded in business, you clearly don't have to be very bright. Business is all about getting your sales up and your costs down, the bit in the middle is profit.
Michael O'Leary