I came into business to make money, I make no apology for that. I wanted to make a lot of money but after the first £50million or £100million, it became less about making money and more about having fun.

Code-sharing, alliances, and connections are all about "how do we screw the poor customer for more money?"

The unions need to be taken on. British Airways is massively over-staffed and has got to get its costs down. . . . The problem for [chief executive] Willie Walsh is that the board of BA has no spine, no balls and no vision.

People say the customer is always right, but you know what - they're not. Sometimes they are wrong and they need to be told so.

Anyone who thinks Ryanair flights are some sort of bastion of sanctity where you can contemplate your navel is wrong. We already bombard you with as many in-flight announcements and trolleys as we can.

We want to annoy the whenever we can. The best thing we can do with environmentalists is shoot them.

Air transport is just a glorified bus operation.