The police force were outstanding in their field. But all they did was stand in their field. They kept passengers on board while they played with a suspect package for two and three quarter hours. Extraordinary.
Michael O'LearyThe unions need to be taken on. British Airways is massively over-staffed and has got to get its costs down. . . . The problem for [chief executive] Willie Walsh is that the board of BA has no spine, no balls and no vision.
Michael O'Leary