A target should go with every goal. A target is the value that defines success.

If your goal is anything but profitability - if it's to be big, or to grow fast, or to become a technology leader - you'll hit problems.

Billions are wasted on ineffective philanthropy. Philanthropy is decades behind business in applying rigorous thinking to the use of money.

Health care historically has been a very siloed field that's organized around medical specialties - urology, cardiac surgery, and so forth - and around the supply of these specialty services. The patient is the ping-pong ball that moves from service to service.

Strategic thinking rarely occurs spontaneously

Risk is a function of how poorly a strategy will perform if the 'wrong' scenario occurs.

You can't be all things to all people.