Know that positive change is possible. It might not happen right away, but if you change your broadcast to them, that can have an effect on how they view the world.

If you want a particular behavior from someone else, try spotlighting those times when he or she is already doing it.

Know that positive change is possible. It might not happen right away, but if you change your broadcast to them, that can have an effect on how they view the world.

When someone comes to you to talk about a problem, if you move the conversation on to a discussion of potential solutions, you fuel their creative problem solving abilities on average by 20% - not to mention you make them feel better! You make them smarter and more empowered to tackle challenges.

I've learned to stop being so serious!

Following celebrities or people you don't regularly see in person often doesn't add to our happiness. The best use of social media is to deepen existing close relationships or create new ones.

My big "double-aha" moment came while anchoring the national news at CBS News. It was at the height of the recession, and on top of the usual negative stories, my newscasts became full of especially heart wrenching stories of people losing their homes, jobs, and retirement savings. Starting the morning off like that could leave even the most optimistic person feeling helpless and hopeless. The lightning bolt came when we changed how we talked about the negative.