Open, frank communication is the lynchpin to teamwork. A fractured team is like a fractured bone; fixing it is always painful and sometimes you have to re-break it to heal it fully - and the re-break always hurts more because it is intentional.

A job is bound to be miserable if it doesn't involve measurement.

Open, frank communication is the lynchpin to teamwork. A fractured team is like a fractured bone; fixing it is always painful and sometimes you have to re-break it to heal it fully - and the re-break always hurts more because it is intentional.

People will walk through fire for a leader that's true and human.

When there is trust, conflict becomes nothing but the pursuit of truth, an attempt to find the best possible answer.

If everything is important, then nothing is.

Success comes only for those groups that overcome the all-too-human behavioral tendencies that corrupt teams and breed dysfunctional politics within them.