Organizational health is the single greatest competitive advantage in any business.
Patrick LencioniIf the CEO's behavior is 95 per cent healthy while the rest of the organization is only 50 per cent sound, it is more effective to focus on that crucial and leveraged 5 per cent that makes up the reminder of the CEO's behavior.
Patrick LencioniIt's as simple as this. When people don't unload their opinions and feel like they've been listened to, they won't really get on board.
Patrick Lencioni