When there is trust, conflict becomes nothing but the pursuit of truth, an attempt to find the best possible answer.

People will walk through fire for a leader that's true and human.

Trust is the foundation of real teamwork. And so the first dysfunction is a failure on the part of team members to understand and open up to one another. And if that sounds touchy-feely, let me explain, because there is nothing soft about it. It is an absolutely critical part of building a team. In fact, it’s probably the most critical.

When there is trust, conflict becomes nothing but the pursuit of truth, an attempt to find the best possible answer.

Achieving vulnerability-based trust (where team members have overcome their need for invulnerability) is difficult because in the course of career advancement and education, most successful people learn to be competitive with their peers, and protective of their reputations. It is a challenge for them to turn those instincts off for the good of the team, but that is exactly what is required.

An organization's strategy is simply its plan for success. It's nothing more than the collection of intentional decisions a company makes to give itself the best chance to thrive and differentiate from competitors.

Like a good marriage, trust on a team is never complete; it must be maintained over time.