Plans are worthless, but planning is invaluable.

The "non-profit" institution neither supplies goods or services not controls. Its "product" is neither a pair of shoes nor an effective regulation. Its product is a changed human being. The non-profit institutions are human-change agents. Their "product" is a cured patient, a child that learns, a young man or woman grown into a self-respecting adult; a changed human life altogether.

The greatest change in corporate culture - and the way business is being conducted - may be the accelerated growth of relationships based... on partnership.

Capital formation is shifting from the entrepreneur who invests in the future to the pension trustee who invests in the past.

In the managerial organization, the top people sit in judgment; in the innovative organization it is their job to encourage ideas, no matter how unripe or crude.

History has been written not by the most talented but by the most motivated.

No executive has ever suffered because his subordinates were strong and effective.