Now that knowledge is taking the place of capital as the driving force in organizations worldwide, it is all too easy to confuse data with knowledge and information technology with information.

Plans are worthless, but planning is invaluable.

Efficiency, which is doing things right, is irrelevant until you work on the right things.

Change is the norm; unless an organization sees that its task is to lead change, that organization will not survive.

Focus on opportunities, not problems.

Absolute size by itself is no indicator of success and achievement, let alone of managerial competence. Being the right size is.

People who need certainty are unlikely to make good entrepreneurs.