A man should never be appointed into a managerial position if his vision focuses on people's weaknesses rather than on their strengths.

What we are good at comes easy, and we believe that unless it comes hard, it can't be very good.

Management is not being brilliant. Management is being conscientious.

All great change in business has come from outside the firm, not from inside.

Business, that's easily defined - it's other people's money.

Rank does not confer privilege or give power. It imposes responsibility.

A business exists because the consumer is willing to pay you his money. You run a business to satisfy the consumer. That isn't marketing. That goes way beyond marketing.