A man should never be appointed into a managerial position if his vision focuses on people's weaknesses rather than on their strengths.

Concentration is the key to economic results. No other principle of effectiveness is violated as constantly today as the basic principle of concentration.... Our motto seems to be, "Let's do a little bit of everything."

The most important contribution management needs to make in the 21st century is ... to increase the productivity of knowledge work and the knowledge worker

The critical question is not "How can I achieve?" but "What can I contribute?"

Most leaders don't need to learn what to do. They need to learn what to stop.

Suppliers and especially manufacturers have market power because they have information about a product or a service that the customer does not and cannot have, and does not need if he can trust the brand. This explains the profitability of brands.

The postwar [WWII] GI Bill of Rights - and the enthusiastic response to it on the part of America's veterans - signaled the shift to the knowledge society. Future historians may consider it the most important event of the twentieth century. We are clearly in the midst of this transformation; indeed, if history is any guide, it will not be completed until 2010 or 2020. But already it has changed the political, economic and moral landscape of the world.