Decision making is the specific executive task.

What can I contribute that will significantly affect the performance and the results of the institution I serve?

The manager who comes up with the right solution to the wrong problem is more dangerous than the manager who comes up with the wrong solution to the right problem.

To improve communications, work not on the utter, but the recipient.

One cannot manage change. One can only be ahead of it.

Successful careers are not planned. They develop when people are prepared for opportunities because they know their strengths, their method of work, and their values. Knowing where one belongs can transform an ordinary person - hardworking and competent but otherwise mediocre - into an outstanding performer.

Working with people is difficult, but not impossible.