It does not matter whether the worker wants responsibility or not, ...The enterprise must demand it of him.

As with every phenomenon of the objective universe, the first step toward understanding work is to analyze it.

Business, that's easily defined - it's other people's money.

Management and entrepreneurship are only two different dimensions of the same task. An entrepreneur who does not learn how to manage will not last long. A management that does not learn to innovate will not last long.

Teaching is the only major occupation of man for which we have not yet developed tools that make an average person capable of competence and performance. In teaching we rely on the 'naturals,' the ones who somehow know how to teach.

To satisfy the customer is the mission and purpose of every business.

The experience of the human race indicates strongly that the only person in abundant supply is the universal incompetent.