It does not matter whether the worker wants responsibility or not, ...The enterprise must demand it of him.

Absolute size by itself is no indicator of success and achievement, let alone of managerial competence. Being the right size is.

Universities won't survive. The future is outside the traditional campus, outside the traditional classroom. Distance learning is coming on fast.

The purpose of an organization is to enable ordinary humans beings to do extraordinary things.

The new information technology... Internet and e-mail... have practically eliminated the physical costs of communications.

Only three things happen naturally in organizations: friction, confusion, and underperformance. Everything else requires leadership.

The three most charismatic leaders in this century inflicted more suffering on the human race than almost any trio in history: Hitler, Stalin, and Mao. What matters is not the leader's charisma. What matters is the leader's mission.