Profit is not the explanation, cause, or rationale of business behavior and business decisions, but the test of their validity.

The job of a professional manager is not to like people. It is not to change people. It is to put their strengths to work.

Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.

Change is the norm; unless an organization sees that its task is to lead change, that organization will not survive.

Plans are worthless, but planning is invaluable.

The dilemma of modern society: the conflict between the need for capital formation at a high rate and the popular condemnation of interest and dividends as "unearned income" and "capitalist," if not as sinful and wicked.

Meetings are by definition a concession to deficient organization. For one either meets or one works.