No decision has been made unless carrying it out in specific steps has become someone's work assignment and responsibility.

Successful leaders don't start out asking, 'What do I want to do?' They ask, 'What needs to be done?' Then they ask, 'Of those things that would make a difference, which are right for me?'

If you want it, measure it. If you can't measure it, forget it.

Success always obsoletes the very behavior that achieved it.

Knowledge has become the key resource of the world economy.

Whenever you see a successful business, someone once made a courageous decision.

Managers are agents of transformation, converting the workforce in developed countries from one of manual workers to one of highly educated knowledge workers.