The job of a professional manager is not to like people. It is not to change people. It is to put their strengths to work.
Peter DruckerThere is the general belief that the corporation income tax is a tax on the "rich" and on the "fat cats." But with pension funds owning 30% of American large business-and soon to own 50%-the corporation income tax, in effect, eases the load on those in top income brackets and penalizes the beneficiaries of pension funds.
Peter DruckerWhat people in business think they know about the customer and market is likely to be more wrong than right...the customer rarely buys what the business thinks it sells him.
Peter DruckerInnovation is the specific tool of entrepreneurs, the means by which they exploit change as an opportunity for a different business or a different service.
Peter DruckerThe single most important thing to remember about any enterprise is that results exist only on the outside.The result of a business is a satisfied customer. The result of a hospital is a satisfied patient. The result of a school is a student who has learned something and puts it to work ten years later. Inside an enterprise there are only costs.
Peter Drucker