Profit is not a cause but a result-

Above all, innovation is not invention. It is a term of economics rather than of technology.

Most discussions of decision making assume that only senior executives make decisions or that only senior executives' decisions matter. This is a dangerous mistake.

Of all the decisions an executive makes, none is as important as the decisions about people, because they determine the performance capacity of the organization.

Leadership is an achievement of trust.

Change is the norm; unless an organization sees that its task is to lead change, that organization will not survive.

The purpose of an organization is to enable ordinary humans beings to do extraordinary things.